AIMRA accuses Apple India of retail favoritism, iPhone 15 Pro cashback sparks outrage - Business Guardian
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AIMRA accuses Apple India of retail favoritism, iPhone 15 Pro cashback sparks outrage

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As the iPhone 15 series from Apple continues to be one of the best-selling premium smartphones, Apple India is now facing criticism from the All India Mobile Retailers Association (AIMRA) over its “discriminatory” cashback offers between larger and small retail stores. AIMRA, which reportedly represents over 1,50,000 mobile phone retailers in India, has accused Apple of engaging in anti-competitive practices with its iPhone 15 Pro and iPhone 15 Pro Max cashback offers.

The association alleges that Apple has allowed its own stores and large retailers to offer cashback of up to Rs 10,000 on these models, while smaller retail channels are only allowed to offer Rs3,000 cashback, as per a Financial Express report. In a letter to Ashish Chowdhary, the Managing Director of Apple India, Navneet Pathak, the national joint secretary of AIMRA, highlighted the issue. The letter stated that this discrepancy poses a significant risk of loss in sales for the retail channels and raises concerns about unfair competition, further emphasizing that such actions would make customers lose trust in small retailers.

“This is purely an anti-competitive move favouring few…This discrepancy not only poses a significant risk of loss in sales for the retail channels but also raises concerns of unfair competition. Such actions undermine the trust and confidence we have diligently built with our customers over time,”. AIMRA has urged the iPhone maker to resolve the cashback offer quickly in order to ensure that all the retailers are treated equally and to prevent the rise of unhealthy competition in the market.

The association has stressed the need for fair competition and trust in the retail ecosystem, the report further added. The iPhone 15 series was launched in September last year, with the iPhone 15 priced at Rs79,900, the iPhone 15 Plus at Rs 89,900, the iPhone 15 Pro at Rs 1,34,900, and the iPhone 15 Pro Max at Rs 1,59,900.

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Economic

Indian payments get a boost with new QR tech

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In a notable shift within India’s digital payment landscape, the Unified Payments Interface (UPI) has emerged as the preferred mode of transaction, with a staggering 118 billion transactions recorded in the fiscal year 2023, as per data released by the National Payments Corporation of India (NPCI). Capitalizing on this trend, SuperUs, an Indian tech OEM, has introduced a groundbreaking innovation – the Dynamic QR Code device. This state-of-the-art device integrates the functionalities of both a cash terminal and checkout terminal, revolutionizing transaction experiences for businesses and customers alike.

With its seamless system integration, the Dynamic QR Code device ensures error-free reconciliation, promising accuracy and efficiency in payment processes. Unlike conventional solutions, SuperUs has positioned the Dynamic QR Code as a cost-effective option with numerous advantages.

Key features include: Streamlining payment processing and enhancing customer interaction Minimal installation expenses, eliminating upfront costs associated with hardware, software, and training Generation of unique QR Codes for each transaction, reducing the risk of errors Easy implementation with user-friendly systems and straightforward device management Effortless integration and Locally manufactured with in-house facilities, enabling scalable customizations The Dynamic QR Code device offers comprehensive financial and inventory data management through integration capabilities with inventory accounts and ERP systems. Its display technology, utilizing innovative E Ink electronic paper, ensures crystal-clear visuals and an enhanced user experience.

Moreover, the device’s multiple size options cater to diverse business needs, ensuring versatility and adaptability across various environments. SuperUs, as an Indian tech OEM, is committed to building connected information systems with innovative technology and smart devices. Their vision is to unify communication through premium devices, SaaS, and licensing models.

This unveiling of the Dynamic QR Code device marks a significant advancement in India’s digital payment ecosystem, providing businesses with an efficient, cost-effective solution to meet evolving consumer demands. With UPI transactions on the rise and technology playing a pivotal role in shaping the future of payments, innovations like the Dynamic QR Code device are poised to drive further transformation and propel India towards a cashless economy. For more information, visit the official website of SuperUs: www.superussystems.com. [Reference: NPCI – https://www.npci.org.in/]

SuperUs’s introduction of the Dynamic QR Code device signifies a strategic response to the changing landscape of digital payments in India. With UPI transactions witnessing exponential growth, businesses are increasingly seeking innovative solutions to streamline their payment processes and enhance customer experiences. The Dynamic QR Code device addresses these needs by offering a comprehensive, user-friendly platform that optimizes efficiency and accuracy while minimizing costs.

Moreover, its unique combination of features, such as integrated system reconciliation, error reduction through individual QR Code generation, and straight-forward implementation and maintenance, distinguishes it as a leading solution in the market. By leveraging locally built technology and manufacturing capabilities, SuperUs ensures scalability and customization to meet the diverse requirements of businesses across various industries. As India continues its journey towards becoming a digitally empowered society, initiatives like the Dynamic QR Code device play a crucial role in driving financial inclusion, promoting transparency, and fostering economic growth.

By empowering businesses with cutting-edge technology, SuperUs contributes to the broader vision of building a robust digital infrastructure that benefits both enterprises and consumers alike. Overall, the unveiling of the Dynamic QR Code device marks a significant milestone in India’s digital payment evolution, underscoring SuperUs’s commitment to innovation and excellence in the tech industry.

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Tech

X vs. YouTube, Musk’s platform launches TV app

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Social media platform X is preparing to challenge video-sharing giant YouTube with the impending launch of its dedicated TV app, as announced by CEO Linda Yaccarino. Yaccarino unveiled the platform’s plans, emphasizing its goal to offer users a seamless transition from small to big screens. The forthcoming X TV app promises to provide high-quality video content directly to smart TVs, aiming to deliver an immersive entertainment experience.

Key features highlighted by Yaccarino include a trending video algorithm, AI-powered topic categorization, cross-device compatibility, enhanced video search functionality, and effortless casting capabilities. The user interface of the X TV app bears a resemblance to YouTube, suggesting a direct competition between the two platforms.

One of the highlights of the app is its trending video algorithm, designed to keep users updated with popular content tailored to their interests. Additionally, AI-powered topics will categorize videos by subject, providing users with a more organized viewing experience.

In response to the announcement, a user suggested implementing a video playlist or index for creators to curate their own content. This feature would help viewers differentiate original content from shorter news clips or commentaries.

Yaccarino indicated that the X TV app would soon be available on most smart TVs, although no specific launch date was shared. The app aims to enable cross-device viewing, allowing users to seamlessly transition from smartphones to smart TVs. The teaser video released by the company suggests that the app will also support features such as liking and bookmarking videos.

This move aligns with Yaccarino’s strategy to position X as a “video-first platform” and attract more creators to the platform. The company has been actively expanding its video content offerings, with new shows featuring notable personalities like Tulsi Gabbard and Jim Rome. Additionally, X recently struck a deal with World Wrestling Entertainment to launch a new weekly series called WWE Speed, further diversifying its content offerings.

As X aims to bolster its advertising business and attract more users, the launch of the X TV app represents a significant step towards becoming a dominant player in the video content space. With a focus on personalized experiences and seamless integration across devices, X is poised to intensify its competition with YouTube and other video platforms.

The launch of the X TV app marks a strategic move by the social media platform to capitalize on the growing popularity of video content consumption and expand its presence in the digital entertainment space. By offering users a curated selection of high-quality videos directly on smart TVs, X aims to enhance user engagement and retention while tapping into new revenue streams through advertising and subscription models.

The platform’s emphasis on personalized experiences, innovative features, and seamless cross-device functionality underscores its commitment to staying competitive in a rapidly evolving media landscape. As X continues to invest in content creation and user-centric enhancements, it is poised to attract a broader audience and solidify its position as a leading destination for digital video content.

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Tech

India’s Internet subscribers grow 1.96 % to 936.16 mn between Q3 to Q4 FY24

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Auguring well for the Government’s digital mission, India’s total number of Internet subscribers increased from 918.19 million at the end of September 2023 to 936.16 million at the end of December 23, registering a quarterly rate of growth 1.96 per cent. Out of the 936.16 million Internet subscribers, the number of wired Internet subscribers are 38.57 million and number of wireless Internet subscribers are 897.59 million, as per the Indian Telecom Services Performance Indicators for the October–December 2023 period released by the Telecom Regulatory Authority of India on Tuesday. The Internet subscriber base is comprised of broadband subscriber base of 904.54 million and narrowband Internet subscriber base of 31.62 million.

The broadband Internet subscriber base increased by 2.21 per cent from 885 million at the end of September 2023 to 904.54 million at the end of December 2023. The narrowband Internet subscriber base decreased from 33.19 million at the end of September 23 to 31.62 million at the end of December 23, as per TRAI. The report also shows wireline subscribers increased from 30.98 million at the end of September 2023 to 31.84 million at the end of December 23 with a quarterly rate of growth 2.79 per cent and on yoy basis, wireline subscriptions also increased by 15.98 per cent at the end of the quarter ended December 2023.

Wireline tele-density increased from 2.22 per cent at the end of September 2023 to 2.28 per cent at the end of December 23 with quarterly rate of growth 2.56 per cent. The monthly average revenue per user (ARPU) for wireless service increased by 1.93 per cent from Rs149.66 in the quarter ended September 2023 to Rs152.55 in the quarter ended December 2023. On yoy basis, monthly ARPU for wireless service increased by 8.09 per cent in this quarter. Prepaid ARPU per month increased from Rs148 in the September (Q3) 2023 to Rs149.56 in the December (Q4) 2023 and postpaid ARPU per month also increased from Rs167.93 in QE Sep-23 to Rs189.08 in Q4 2023.

On an all-India average, the overall MOU per subscriber per month increased by 0.71 per cent from 948 in Q3 2023 to 955 in Q4 of 2023. Prepaid MOU per subscriber is 989 and postpaid MOU per subscriber per month is 536 in Q4 2023. The revenue (AGR) of telecom service sector for the fourth quarter 2023 has been Rs 84,500 crore, Rs 81,101 crore and Rs 67,835 crore respectively. The GR increased by 2.13 per cent, ApGR increased by 1.70 per cent and AGR increased by 1.88 per cent in Q4, as compared to previous quarter. The yoy rate of growth in GR, ApGR and AGR in Q4 2023 over the same quarter in last year has been -4.16 per cent, 5.84 per cent and 7.84 per cent respectively.

Pass through charges increased from Rs13,425 crore in Q3 2023 to Rs13,452 crore in Q4 2023 with quarterly rate of growth by 0.21 per cent. The yoy rate of decline of 6.46 per cent has been recorded in pass-through charges for Q4 2023. The license fee increased from Rs 5,326 crore for the Q3 2023 to Rs 5,433 crore for the Q4 2023. The quarterly and the yoy rates of growth in license fees are 2.01 per cent and 7.98 per cent respectively in this quarter. Access services contributed 82.07 per cent of the total adjusted gross revenue of telecom services.

The number of telephone subscribers in India increased from 1,181.13 million at the end of September 2023 to 1,190.33 million at the end of December 2023, registering a rate of growth 0.78 per cent over the previous quarter. This reflects yoy rate of growth 1.70 per cent over the same quarter of the last year. The overall tele-density in India increased from 84.76 per cent as in Q3 2023 to 85.23 per cent as in Q4 December 2023. Telephone subscribers in urban areas increased from 658.46 million at the end of September 2023 to 662.56 million at the end of December 2023 and urban tele-density also increased from 133.54 pr cent to 133.76 per cent during the same period.

Rural telephone subscribers increased from 522.66 million at the end of September 2023 to 527.77 million at the end of December 2023 and rural teledensity also increased from 58.05 per cent to 58.56 per cent during the same period. Out of the total subscription, the share of rural subscription increased from 44.25 per cent at the end of September 2023 to 44.34 per cent at the end of December 2023.

With a net increase of 8.34 million subscribers during the quarter, the total wireless subscriber base increased from 1,150.15 million at the end of September 23 to 1,158.49 million at the end of December 2023, registering a rate of growth of 0.72 per cent over the previous quarter. On yoy basis, wireless subscriptions also increased at the rate of 1.36 per cent during the year.

Wireless tele-density increased from 82.54 per cent at the end of September 2023 to 82.95 per cent at the end of December 2023 with quarterly rate of growth 0.50 per cent.

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Business

Apple plans to hire 500,000+ employees in India by 2027

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According to government sources, Apple, the manufacturer of iPhones, is anticipated to create employment opportunities for over 500,000 individuals in India through its vendors within the next three years. Presently, Apple’s vendors and suppliers provide jobs for 150,000 people in India. Tata Electronics, operating two plants for Apple, stands out as the largest contributor to job creation. “Apple’s recruitment efforts in India are gaining momentum. By conservative estimates, it is projected to hire half a million individuals in the next three years through its vendors and component suppliers,” stated a senior government official. When contacted, Apple declined to comment on the projection.

Apple has plans to scale up production in India by over five-fold to around $40 billion (about 3.32 lakh crore) in the next 4-5 years. According to market research firm Counterpoint Research, Apple led the India market with the highest revenue in 2023 for the first time, while Samsung topped the chart in terms of volume sales. The firm in its recent report said Apple surpassed the 10-million-unit mark in shipments and captured the top position in revenue in a calendar year for the first time.

Apple’s iPhone exports from India rose sharply to $12.1 billion in 2023-24 from $6.27 billion in 2022-23, representing a massive surge of nearly 100 per cent, according to trade intelligence platform The Trade Vision.

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Tech

Kerala to train 80,000 secondary school teachers in AI

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In a pioneering move towards integrating artificial intelligence (AI) into the education sector, the Kerala government has announced a comprehensive three-day training program for over 80,000 state secondary school teachers. Scheduled to commence from May 2, the initiative is spearheaded by the Kerala Infrastructure and Technology for Education (KITE) with a vision to equip teachers with essential AI expertise by August 2024.

The program aims to empower teachers of classes 8 to 12 with hands-on training in AI techniques tailored to enhance teaching and learning experiences. According to a press release, the training will cover a wide array of AI applications, including summarization techniques for simplifying complex documents in various formats such as PDFs, images, and videos. Teachers will be trained to generate concise summaries while retaining crucial information and even creating new content using AI tools.

Additionally, the training curriculum includes sessions on image generation techniques, enabling teachers to create and edit subject-specific visuals, transform them into cartoons or paintings, and integrate text seamlessly. Prompt Engineering and Machine Learning segments will offer insights into formulating precise prompts essential for effective AI tool utilization and understanding programming mechanisms.

Through data visualization exercises, teachers will explore the potential of AI in creating presentations and animations, along with customizing tables, graphs, and charts to cater to specific educational requirements. The training will also focus on AI techniques for assessment purposes, empowering teachers to design various question formats, including unit tests, thereby enhancing the evaluation process.

K Anvar Sadath, Chief Executive Officer of KITE, highlighted the program’s objective to foster a culture of responsible AI usage and mitigate potential risks associated with AI. Teachers will engage in activities aimed at creating their avatars to gain insights into concepts like deepfakes, privacy concerns, and algorithm bias.

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Tech

AI under the microscope, CCI probes impact on competition and innovation

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The Competition Commission of India (CCI) has initiated a comprehensive study to analyze the impact of artificial intelligence (AI) on competition, efficiency, and innovation in key user industries, according to a press statement. The study aims to explore the transformative capabilities of AI while addressing potential competition concerns arising from its use.

The CCI emphasized that while AI holds significant procompetitive potential, there may also be competition concerns associated with its adoption. The study is designed as a knowledge-building exercise to develop an in-depth understanding of the emerging competition dynamics in the development of AI systems.

Key objectives of the study include understanding the landscape and application of AI in Indian markets, examining existing legislations worldwide and in India, and determining enforcement and advocacy priorities concerning AI and its application. To facilitate the study, the antitrust watchdog plans to engage with stakeholders across various sectors to explore the scope and nature of AI use cases and their effects on competition. Data will be collected from technology firms, investors, startups, industry associations, independent developers, and customer firms.

The CCI has issued a request for proposals from agencies to conduct the market study, with a deadline for submission set for June 3. The study seeks to understand key AI systems and markets, ecosystems, AI actors, stakeholders, value chains, market structures, and parameters of competition.

Meanwhile, a high-powered committee, led by the principal scientific advisor to the Government of India, is developing a framework for AI. The committee comprises representatives from various ministries, academia, industry associations, and think tanks, aiming to establish a comprehensive framework for AI governance.

Sources suggest that a dedicated regulation or comprehensive framework for AI may be introduced post the Lok Sabha elections, as India currently lacks a policy framework to govern AI. The absence of such regulation raises concerns about potential harms and risks associated with AI, prompting initiatives to manage risks and ensure user safety. Previously, the Ministry of Electronics and Information Technology issued advisories to intermediaries and AI platforms to manage risks associated with AI use, emphasizing the importance of addressing biases in AI models to safeguard Indian users.

Discussions around AI governance began in the government in 2018, with the release of a paper titled “National Strategy for Artificial Intelligence” by NITI Aayog. The paper highlighted the need for appropriate data handling, privacy protection, and the establishment of regulatory frameworks to ensure the safe and ethical use of AI.

The CCI’s initiative reflects a proactive approach towards understanding and regulating AI’s impact on competition and innovation, signaling India’s commitment to harnessing AI’s potential while mitigating associated risks. As AI continues to transform industries, robust governance frameworks become essential to foster innovation and safeguard consumer interests in the digital age.

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