NimbusPost is the third-largest tech-enabled logistics platform. Founded in 2018, the start-up today has more than 60,000 clients across over 25 countries covering more than 29,000 PIN codes with more than 2 million transactions each day. The brand has served a mix of clients from each sector like Indian Oil, Meena Bazaar, Sleepy Owl Coffee and Shopclues, among others.
During a talk with this correspondent, company’s co-founder Yash Jain spelt out his vision behind the initiative and shared his future plans. Excerpts:
What made you launch this business?
We launched NimbusPost in 2018 to simplify eCommerce logistics for online selling merchants. We used the most advanced technology to meet the requirements of our key targets – D2C brands, SMEs, and large-scale brands.
With the ever-rising demands of today’s customers, eCommerce sellers come across multiple shipping-related challenges. We help them overcome this problem by providing our advanced tech-enabled shipping platform.
We aim at streamlining the logistics journey of online merchants by giving them a 360-degree integrated shipping platform and providing them our services at the lowest rates.
How AI is driving predictive analytics in the logistics sector?
In an industry driven by time and resources, predictive analytics is no longer just a bonus feature; it’s a necessity. The contemporary logistics market is more demanding than ever before. As a result of the ever-rising demands of end customers, businesses are now expected to easily predict customers’ buying behaviours, provide on-time deliveries through the most efficient routes possible, and with reduced risks of cargo inventory errors.
Predictive analytics help businesses to meet their business goals efficiently. Predictive analytics has simplified evaluating the chance of a shipment’s status changing from on time to arriving late. In a warehouse, artificial intelligence (AI) plays a vital role in predicting demands, modifying orders, and re-routing the products for efficient fulfilment.
What will be the trends in the logistics industry in 2023?
Currently, the logistics industry is undergoing a significant transition. As customer demand is rising, eCommerce merchants are innovating ways to meet customer expectations. The major trend expected next year would be the use of advanced technology by logistics service providers.
By 2023, AI will be embedded across 60% to 70% of supply chain technology solutions. Today, all major logistics companies aim to integrate more AI and ML (mechine-learning) into their systems to reduce manual errors and increase capabilities and efficiency. With the right tools in place, professional analysts can evaluate productivity, shipment speed along with other variables to boost profitability.
The use of cloud-based systems and integrations will streamline the workflow, and transfer information quickly and more securely while giving better control over finances.
Thanks to the RFID chips and other advanced techs, the industry leaders have access to precise real-time analytics and tracking now. They can inform customers exactly how long a product is going to take to deliver. The technology will also be able to identify disruptions in efficiency to smartly tackle the challenges.
Efficient last-mile delivery can take a logistics business to next level. The deployment of autonomous drones for last-mile deliveries is another trend that we can expect in 2023.
What are your future plans?
We’ve recently entered the Indonesian logistics space and have launched our cross-border services across over 196 countries. We’re looking forward to expand our business further around the world. We’ll soon be entering US, Australia, Singapore and other South-East Asian regions to enable faster and easier eCommerce logistics with help of our leading international carrier partners.
Technology is now a crucial part of the eCommerce industry. To enable a smooth 360-degree business operations for D2C players, we’re soon going to launch our OS platform.
We’re aggresively expanding on the team front as well, and looking forward to hire more than 1,000 associates across different operations to efficiently cater to the needs of our 60,000+ clients.