India’s wholesales of passenger cars in April registered a marginal growth of 1.3 per cent with 3.36 lakh units, as compared to April 2023 and yet continuing the highest ever monthly sales trend driven by positive consumer sentiments and festivities in this month. Sales of PVs were 3,31 lakh units in the corresponding month last year, the Society of Indian Automobile Manufacturers (SIAM) reported on Tuesday.

The total sales of all categories put together was approximately 25 per cent to 21,36,157 units during the month as compared with 17,12,812 units in April 2023, the SIAM monthly report showed. Vinod Aggarwal, President, SIAM feels 2024-25 has started on a reasonably good note for the auto industry, as all the segments have posted growth in April 2024. “Above normal monsoon rainfall, policy continuity post-elections and Government’s push on manufacturing and infrastructure would propel the overall economic growth which would help in continuing the auto sector’s growth trajectory,” said Aggarwal.

Continuing with the trends of Q4 of 2023-24, two-wheelers reported significant yoy growth of 30.8 per cent in April 2024, compared to April 2023, posting sales of about 17.51 lakh units. Two-wheeler sales in April 2023 were 13,38,588 units. The SIAM data shows motorcycle sales grew by 34.4 per cent y-o-y to 11,28,192 units as compared with 8,39,274 units in April 2023. Similarly, scooter sales grew by 25.2 per cent y-o-y to 5,81,277 units as against 4,64,389 units in the same month last year.

The three-wheeler segment also reported sales of about 0.49 lakh units, with a growth of 14.5 per cent in April 2024, compared to April 2023. Three-wheeler sales in the domestic market were 49,116 units in April 2024. The total production of passenger vehicles, three-wheelers, two-wheelers and quadricycle in April 2024 was 23,58,041 units.

The rollout of the 9,00,000th vehicle from the Lucknow facility is an important milestone as the facility has been pivotal in the manufacturing of advanced electric buses and has successfully delivered over 1200 units, which have cumulatively clocked lakhs of kilometers across the country.

Tata Motors, India’s largest commercial vehicle manufacturer, recently celebrated a significant achievement with the rollout of its 900,000th vehicle from the state-of-the-art Lucknow facility. Spanning 600 acres, this facility underscores Tata Motors’ dedication to sustainable manufacturing practices and has been acknowledged by the industry as a water-positive plant.

The Lucknow facility boasts a 6MW solar power plant, which has substantially reduced its carbon footprint. It features cutting-edge vehicle manufacturing stations, including a robotic paint booth and a body-in-white shop equipped with robotic spot welding technology, among other advanced capabilities.

Established in 1992, this facility has been instrumental in producing cargo and passenger commercial vehicles, ranging from light to heavy categories, alongside electric and fuel cell electric buses. Durga Shanker Mishra, Chief Secretary of Uttar Pradesh, lauded Tata Motors during the rollout ceremony for its role in advancing safer, greener mobility solutions and promoting women’s empowerment, with over 22% of new hires this year being women—a significant achievement for gender diversity in the manufacturing sector.

The rollout of the 900,000th vehicle is particularly noteworthy because the Lucknow facility has been pivotal in manufacturing advanced electric buses. To date, it has delivered over 1200 units, which have collectively traveled extensive distances across the country. Vishal Badshah, Vice President and Head of Operations for Tata Motors Commercial Vehicles, highlighted the importance of Uttar Pradesh as a key market and credited the state government’s infrastructure development initiatives for bolstering commercial vehicle sales. He emphasized the facility’s commitment to industry 4.0 integration, enabling the delivery of safe, smart, and sustainable mobility solutions to customers.

Tata Motors is also setting a benchmark in gender inclusivity and women’s empowerment at the Lucknow facility, with women constituting one-third of the technical workforce. They actively participate in all operational shifts, showcasing a diverse range of skills across the production of trucks and buses, demonstrating Tata Motors’ commitment to fostering a diverse and inclusive workplace.

In the PV segment, new model launches and favourable monsoon forecasts are set to stimulate customer interest, while bulk deals in CV segment should bolster demand in sectors like iron ore, steel, and cement.

The Federation of Automobile Dealers Associations (FADA), representing India’s Automobile Retail Sector, has partnered with Frost & Sullivan to lead an ambitious initiative known as the Customer Experience Index (CEI). This quantitative research aims to evaluate customer satisfaction and experience comprehensively.

The survey is designed to analyze and quantify customer satisfaction across various aspects including the sales process, after-sales service, and product quality within the passenger vehicle category. It seeks to identify the primary drivers of satisfaction, their impact on overall satisfaction levels, pinpoint barriers to satisfaction, and highlight areas for improvement. The comprehensive study will target passenger vehicle category, including hatchbacks, sedans, SUVs/MPVs, EVs and luxury vehicles, utilising a detailed questionnaire to capture insights from 8,000 participants across 26 cities.

This includes seven metropolitan areas, 16 tier-2 cities and three tier-3 locations, ensuring a broad and inclusive data set that spans the diverse Indian landscape.

The results, which will provide invaluable insights for the entire automotive ecosystem, are expected in September 2024. The respondent’s profile includes males and females aged 18 years onwards, who are key purchase decision makers for the primary vehicle and must be a primary user (only personal usage) of a personally owned vehicle. The other criteria is that primary vehicle must be ‘new’ when purchased (exclude, preowned, leased, rented) and purchased from an authorized dealer.

The initiative comes at a critical juncture, poised for significant growth amidst changing consumer behaviours and technological innovation, says Vinkesh Gulati, Chairman of FADA’s Research & Academy. The survey is designed to systematically harness customer feedback across a wide demographic, something that has not been undertaken at this scale in our industry before. “By integrating detailed assessments of sales, after-sales and product quality experiences from various vehicle categories, we aim to provide OEMs and dealers with the insights necessary to elevate their service standards and product offerings,” explains Gulati.

Aroop Zutshi, Global Managing Partner at Frost & Sullivan agrees that the CIE will be a powerful tool for all OEMS and the dealer fraternity to leverage. “India is poised to witness exponential growth in the automotive industry driven by the rising middle-income and youth population, adoption of electric vehicles, increased investment in the Indian automotive industry and Government policy impetus,” says Zutshi.

The insights garnered from this expansive survey will directly inform and refine OEM strategies, facilitating tailored customer experiences that foster brand loyalty and satisfaction. In the last three years, FADA has conducted the Dealer Satisfaction Survey (DSS) and more recently introduced a specialized DSS focusing on finance and insurance. “By integrating this CIE survey, FADA aims to expand its coverage to include all aspects of the Indian automobile ecosystem. This move will provide a comprehensive perspective and strategic direction for all stakeholders while also allowing us to better understand and address the evolving needs of automobile consumers,” emphasized Manish Raj Singhania, President of FADA.

Hyundai Motor India registered total sales of 63701 units in April 2024, a 9.5 per cent growth year-on-year with domestic sales at 50201 units, driven by SUVs which contributed 67 per cent of HMI domestic sales. Exports at 13,500 units grew 58.8 per cent yoy. Tarun Garg, COO, Hyundai Motor India points out that April 2024 marked fourth consecutive month of 50,000 plus units in domestic sales during calendar year 2024 driven by models like the CRETA, VENUE and EXTER. Honda Cars India (HCIL), registered total sales of 10,867 units in April 2024 as compared to 7,676 units in the same month last year. The company registered 4,351 units in domestic sales and 6,516 units in exports in the month of April’24.

Kunal Behl, Vice President, Marketing & Sales points out that the planned production volumes in April were lower due to switchover of Elevate and City production to six-airbag standard variants. “The dispatches were aligned accordingly. On the other hand, export of Elevate continues to significantly boost HCIL export volume which grew by 175 per cent over same period last year,” says Behl. The company had registered 5,313 units in domestic sales and exported 2,363 units in April’ 23. Maruti Suzuki India sold 1,68,089 units in April 2024, including domestic sales of 140,448 passenger vehicles and light commercial vehicles, sales to other OEM of 5,481 units and exports of 22,160 units.

The total sales in April 2024 was an increase of 4.7 per cent compared with the year-ago period. The company’s exports grew 30.6 per cent. as against 1,39,519 units in the corresponding period a year ago. The car maker sold 1,39,519 units domestically in the corresponding period a year ago, showing 0.7 per cent growth in April 2024. The company also announced the commencement of pre-bookings for the highly anticipated 4th generation Epic New Swift for INR 11,000. Partho Banerjee, Senior Executive Officer, Marketing & Sales points out that the Swift has been an iconic brand for Maruti Suzuki, with 29 lakh strong customer base. “The Epic New Swift stays true to its much-loved sporty DNA, while balancing new-age expectations of environment friendliness with low emissions.

The next-generation Swift is all set to create new benchmarks in the premium hatchback segment,” says Banerjee. Tata Motors Limited sales in the domestic and international market for April 2024 stood at 77,521 vehicles, compared to 69,599 units during April 2023, rising 11.5 per cent year-on-year as compared with 69,599 units in April 2023. The company’s total domestic dispatches rose 12 per cent to 76,399 units last month as against 68,514 units in April 2023. Domestic sale of MH&ICV in April 2024, including trucks and buses, stood at 12,722 units, compared to 8,985 units in April 2023 while total sales for MH&ICV domestic and international business in April 2024, including trucks and buses, stood at 13,218 units compared to 9,515 units in April 2023.

Toyota Kirloskar Motor (TKM) sold 20,494 units in the month of April 2024, representing a yoy growth of 32 per cent, as compared to April 2023, where the company sold 15,510 units. The growth momentum was sustained despite a weeklong maintenance shutdown from April 06-14, 2024, for upkeep of machinery and equipment to sustain operational efficiencies, productivity and safety. In the current month, domestic sales accounted for 18,700 units while exports totalled to 1,794 units during the same month. Chennai based TVS Motor Company registered a growth of 25 per cent with sales increasing from 306,224 units in April 2023 to 383,615 units in April 2024.

Total two-wheelers registered a growth of 27 per cent with sales increasing from 294,786 units in the month of April 2023 to 374,592 units in April 2024. Domestic two-wheeler registered growth of 29 per cent with sales increasing from 232,956 units in April 2023 to 301,449 units in April 2024. Motorcycle registered a growth of 24 per cent with sales increasing from 152,365 units in April 2023 to 188,110 units in April 2024. Scooter registered a growth of 34 per cent with sales increasing from 107,496 units in April 2023 to 144,126 units in April 2024.

The company recorded electric vehicles sales of 17,403 units in April 2024, indicating continued robust demand. Electric vehicle sales last year in April 2023 were at 6,227 units. The Company’s total exports registered a growth of 12 per cent with sales increasing from 71,663 units in April 2023 to 80,508 units in April 2024.

Maruti Suzuki India posted a 47.8 per cent increase in net profit in quarter four (January-March) of FY2023-24 at Rs 38,778 million, as compared to Rs 26,236 million in Q4 FY2022- 23 on account of higher sales volume, favourable commodity prices, cost reduction efforts and higher non-operating income. This represents the company’s highest ever unit sales, net sales, and net profit both for the quarter and the financial year.

In Q4, MSIL sold a total of 584,031 vehicles, higher by 13.4 per cent compared to the same period previous year. The Board of Directors recommended the highest-ever dividend of Rs 125 per share compared to Rs 90 per share in FY 2022-23. In the quarter, the sales volume in the domestic market stood at 505,291 units, up by 12.2 per cent over that in Q4FY2023- 24, the financial results of MSIL approved by the Board of Directors of MSIL on Friday showed.

The sales volume in the export market was at 78,740 units, a growth of 21.7% over exports of 64,719 units in Q4FY2022-23. During the quarter, the company registered net sales of Rs 366,975 million against Rs 308,218 million in the same period of the previous year. In financial year 2023-24 (April-March), MSIL’s net profit was at Rs 132,094 million, 64 per cent higher than the net profit of Rs 80,492 million in FY2022-23, driven by higher sales volume, favourable commodity prices, cost reduction efforts and higher non-operating income.

For the first time, the Company surpassed annual total sales milestone of 2 million units in FY2023-24 and continued to be the top exporter for the 3rd consecutive year, now contributing 41.8 per cent of total passenger vehicle exports from India. For the FY2023-24 (April-March), the company sold a total of 2,135,323 vehicles, a growth of 8.6 per cent over that in FY2022-23 which includes sales volume in the domestic market of 1,852,256 units and exports at 283,067 units.

The company registered net sales of Rs 1,349,378 million in FY2023-24, a growth of 19.9 per cent over the net sales of Rs 1,125,008 million in FY2022-23.